Retail and Commercial Enterprises Training

Retail and Commercial Enterprise: Retail and Wholesale

iCQ Level 1 Certificate in Retail Knowledge (RQF)

Level 1 Certificate in Retail Knowledge (RQF)

Who is this qualification for?
The objective of this qualification is to support a role in the workplace or for learners who are looking to develop their knowledge and understanding to obtain employment within the sector, perhaps as checkout operators or sales assistants.

How long will it take?
The total qualification time for this qualification is 130 hours and of this 87 are recommended as guided learning hours.

Topics covered
These include Understanding the business of retail, Understanding how a retail business maintains health, safety and security on its premises and Understanding the retail selling process.

Assessment method
This qualification is assessed by a portfolio of evidence.

Retail and Commercial Enterprise: Warehousing and Distribution

iCQ Level 2 Award in Employee Rights and Responsibilities in the Logistics Industry (RQF)

Level 2 Award in Employee Rights and Responsibilities in the Logistics Industry (RQF)

Who is this qualification for?
This qualification is aimed at individuals undertaking an apprenticeship in the logistics sector, including the intermediate level apprenticeships in warehousing and storage, and driving goods vehicles, as offered by Highfield, and should be used by those undertaking SASE/W apprenticeships in logistics.

How long will it take?
To complete this qualification learners should expect to undertake 32 hours of learning.

Topics covered
These include employees’ rights and responsibilities in the logistics industry, the role of the logistics organisation in employment rights and responsibilities, the use of information in relation to employment, sources of information in relation to employment rights and responsibilities, employment rights and responsibilities in the workplace and public concerns about the logistics sector.

Assessment method
This qualification can be assessed by a portfolio of evidence/ERR workbook.

iCQ Level 2 Certificate in Driving Goods Vehicles (RQF)

Level 2 Certificate in Driving Goods Vehicles (RQF)

Who is this qualification for?
This qualification is aimed at individuals who are working as motorcycle/pedal cycle couriers, drivers of vans, rigid vehicles or articulated/draw bar vehicles. It forms both the competence and knowledge components of the Intermediate Apprenticeship in Driving Goods Vehicles.

How long will it take?
The total qualification time (TQT) for this qualification is 290 hours and of this 153 hours are recommended as guided learning (GL).

Topics covered
These include: be able to and know how to prepare the vehicle for driving; be able to and know how to protect the vehicle and the load; be able to and knowhow to operate and monitor the vehicle systems; be able to and know how to manoeuvre the vehicle in restricted spaces; and be able to and know how to obtain information on the collection and/or delivery of loads.

Assessment method
This qualification is assessed by a portfolio of evidence.

iCQ Level 2 Certificate in Warehousing and Storage (RQF)

Level 2 Certificate in Warehousing and Storage (RQF)

Who is this qualification for?
This qualification is aimed at individuals who would like to develop the skills and knowledge necessary to operate within a warehousing environment.  This qualification forms the combined competency and knowledge component of the SASE Intermediate Apprenticeship in Warehousing and Storage (England).

How long will it take?
The total qualification time (TQT) for this qualification is 260-hours and of this 102-hours is recommended as guided learning (GL).

Topics covered
Mandatory units include health, safety and security at work and developing effective working relationships with colleagues in logistics operations. Learners can select from a diverse range of optional content.

Qualification specification
A full qualification specification is available for approved centres in the Download Area

Assessment method
This qualification is assessed by a portfolio of evidence.

iCQ Level 3 Diploma in Warehousing and Storage (RQF)

Level 3 Diploma in Warehousing and Storage (RQF)

Who is this qualification for?
This qualification is aimed at individuals who would like to develop the skills and knowledge necessary to operate within a supervisory role in a warehousing environment. It forms the combined competency and knowledge component of the SASE Advanced Apprenticeship in Warehousing and Storage (England).

How long will it take?
The total qualification time (TQT) for this qualification is 400-hours and of this 193-hours is recommended as guided learning (GL).

Topics covered
Mandatory content includes the provision of customer service in logistics operations, leadership for your team in logistics operations, the receipt, storage or dispatch of goods, health, safety and security in your team. Learners can select from a diverse range of optional content.

Assessment method
This qualification is assessed by a portfolio of evidence.

Retail and Commercial Enterprise: Service Enterprises

iCQ Level 2 Certificate in Cleaning Principles (RQF)

Level 2 Certificate in Cleaning Principles (RQF)

Who is this qualification for?
This qualification is aimed at individuals wishing to pursue a career in the cleaning industry and provides learners with the opportunity to develop and practise the skills required for employment within the cleaning sector.

It sits within the Intermediate Apprenticeship in Cleaning and Environmental Support Services and aims to provide learners with the underpinning knowledge in generic and specialist cleaning areas

How long will it take?
To complete this qualification, learners should expect to undertake a total qualification time (TQT) of 130 hours, and of this 110 hours is recommended as guided learning (GL).

Topics covered
These may include dealing with routine and non-routine waste, health and safety for the cleaning and support services industry, working with customers and others in the cleaning and support services industry, cleaning of interiors and washrooms, mechanical street cleaning, working safely at heights in the cleaning and support services industry and cleaning with water fed pole systems depending upon unit choice.

Assessment method
This qualification can be assessed by a portfolio of evidence and/or multiple-choice tests.

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